Shipping policy
By purchasing, you agree to the terms mentioned here:
Terms of service / Shipping policy / Return and refund policy / Privacy policy.
Please note: The VAT in products sold at SONJA SULEIMA is currently 0 %, due to small business VAT threshold.
---------
Shipping policy
SONJA SULEIMA currently ships to Finland only.
Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized payment institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For complaints, please contact the website where the payment was made.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7
More information on Payment Methods available:
https://www.paytrail.com/en/consumer/information-about-paying
Art Prints
- All Art Prints are printed on-demand and shipped to you from our production site nearest your location. This means, that once you place an order, your item will be printed just for you.
- Prints are shipped rolled up in a square tube or in a flat cardboard box.
- Shipping cost will be calculated at check-out.
-
Estimated delivery in 5-10 business days
-
Delivery time includes order processing, production, and shipping. Estimated times may vary and are not guaranteed.
-
Delivery time includes order processing, production, and shipping. Estimated times may vary and are not guaranteed.
Original Paintings
- Original paintings will be shipped directly from Turku, Finland or can be picked-up if agreed.
- As packaging a painting takes time, please note that they will be shipped within 7 days after the payment has been received.
- All paintings will be carefully packaged and delivered with the additional mention "fragile".
Additional information
If you do not receive any tracking information within 1 day (art prints) or 7 days (original paintings), or have any other questions regarding shipping, please contact us at studio@sonjasuleima.com.